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Our friendly customer service team will work hard to put a smile back on your face. Here’s how we can cannect:

+39 347 586 46 85 Mon – Fri 9:00 – 18:00 (GMT)


Frequent questions

Please, read our frequently asked questions before sending us a message.

How much are the shipping costs?

FREE shipping for orders over € 90. For orders less than that amount the shipping cost will be €6.

What methods of payment do you accept?

We accept all methods of current payments, except checks and cash on delivery.

Bank transfer: Does not entail any extra commission to your order.

Card payment: It does not entail any extra commission to your order.

Payment through Paypal: It entails a commission of 2%.

How long will it take for the order to arrive?

We try to deliver the order as soon as possible. If the order has been placed before 2pm. and we have stock of material, the order will leave that same day and will receive it in the following 48 hours.

If we do not have stock at those times, we will contact you to inform you of the situation and to offer you an alternative.

Is it safe to buy at the official Marconi Collection store?

We use the SSL security protocol. SSL is a protocol by which we guarantee visitors, that our website is really the one they wish to visit, and that all the data and transactions made in it, travel through the encrypted network.

You can easily identify a secure website with SSL because in the address bar of the browser you will see a padlock icon next to the URL (https), and in browsers such as Chrome, by clicking on the padlock, the certificate will be displayed, its level of security and the certification that protects it.

Do I receive an invoice for my order?

Of course, along with your order you will receive the corresponding invoice.

Send us an email

Complete the form and we will respond as soon as possible.